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Rising Medical Solutions: Case Study on Predictive Index

The Oliver Group and Rising Medical Solutions wrote a case study describing their work together and the steps taken to improve employee selection and retention and enable growth of the organization. The study includes information collected from Rick Thompson, VP Talent Management and Administration at Rising Medical Solutions and Tony Smith, Area Director and Executive Coach from The Oliver Group.

Rising Medical Solutions provides medical cost containment, care management and financial services to the workers’ compensation, auto, liability and group health markets, and the company increases efficiency between the medical and financial communities. Rising and has been working with The Oliver Group for 6 years, utilizing the Predictive Index® (PI®) assessment tool, as its headcount has grown 575% since 2005. Predictive Index measures the motivating needs of individuals and provides objective insights to organizations about employees.

Said Tony Smith of The Oliver Group, “Rising Medical Solutions had a distinct need to improve the retention rates of the high-demand professionals that they were employing at a rapidly increasing rate, so we used the analytics of PI to help them benchmark roles and improve hiring fits.”

The case study includes an overview of the following:

  • The process taken by Rising to research a replacement assessment.
  • The implementation of the Predictive Index at Rising Medical Solutions.
  • Results of using the PI for employee selection and retention.
  • The results of the process, including survey results and organizational growth.

According to Rick Thompson, VP Talent Management and Administration, “by keeping the focus on potential job fit, PI takes some of the emotion out of hiring decisions. It’s not so much about ‘liking’ people, as having data to support job and cultural alignment.”

Predictive Index helped Rising to improve their hiring success rates from 85 to 95%, and increased employee retention rates.


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